10-Step Institutional Transaction Process
A disciplined, repeatable process from first conversation to final delivery. Every step is documented.
10-Step Institutional Transaction Process.
A disciplined, repeatable process from first conversation to final delivery. Every step is documented.
Enquiry
Initial discussion and basic information exchange.
NDA
Mutual non-disclosure agreement executed.
KYC
Know-your-customer and AML documentation received.
LOI
Letter of intent outlining the proposed transaction.
FCO
Formal corporate offer with full terms.
SPA
Sales & purchase agreement and supporting docs.
Logistics
Insured shipping and chain-of-custody arranged.
Assay
Independent assay and weight verification.
Settlement
SWIFT / LC / BG settlement via UAE bank.
Delivery
Vault allocation or physical delivery completed.
Frequently Asked Questions
Answers to the most common questions we receive. For anything else, our team is one message away.
Begin with an enquiry via the contact form. After an initial consultation we issue a mutual NDA, then collect KYC documentation. Once KYC is approved we share indicative pricing and, on confirmation, a formal offer (FCO) followed by an executed SPA.
Minimums vary by product. As a guide: 100g bars for private clients, 1kg for institutional counterparties, and 5kg+ for doré and bulk allocations. Final minimums depend on stock, refinery availability and settlement terms.
For individuals: government-issued ID, proof of address, source-of-funds declaration, and beneficial-owner confirmation where applicable. For corporates: certificate of incorporation, register of directors, UBO declaration, authorised-signatory list, and recent bank reference. Additional documents may be requested based on transaction type and jurisdiction.
SWIFT wire transfer, Letters of Credit (LC) and Bank Guarantees (BG), all executed through regulated UAE banking partners. We do not accept cash and we do not request payment to personal accounts. Account details are only released in formal offer documents.
Applicable taxes depend on the transaction structure, jurisdiction and counterparty status. UAE-incorporated entities may benefit from specific free-zone tax treatments. We do not provide tax advice; please consult your own tax advisor.
Yes. All physical movements are handled by specialist logistics providers under marine-cargo and all-risk insurance. Storage arranged through licensed third-party vault operators is fully allocated, segregated and insured.
Typical lead times: 3–7 business days for products held in regional vault stock, 2–4 weeks for refinery-fresh product, and 4–8 weeks for custom formats or larger doré transactions, subject to assay and shipping.
You can raise a complaint by emailing complaints@simhabullion.com or by using the form on our Complaints page. We acknowledge complaints within 2 business days and provide a substantive response within 14 business days. See our Complaints Procedure for full details.
No. Simha Bullion Trading L.L.C-FZ is a trading counterparty, not an investment advisor. Information on this website is general and does not constitute investment advice or an offer to sell. Speak to your own financial advisor before transacting.
Simha Bullion Trading L.L.C-FZ is licensed under the Meydan Free Zone, Dubai, United Arab Emirates. License details are shown in the page footer. We do not hold ourselves out as licensed in any other jurisdiction unless explicitly stated.