Privacy & Data Protection
1. Who we are
Simha Bullion Trading L.L.C-FZ is the data controller for personal data collected via this website. Our office is at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E..
2. What data we collect
- Identity and contact data: name, email, phone, role, company.
- Enquiry data: the content of any message or form submission you make.
- Technical data: IP address, browser, device, pages visited, referrer.
- Cookie data: see our Cookies Policy.
3. How we use it
- To respond to enquiries and provide information you have requested.
- To perform KYC / AML checks where a business relationship is being established.
- To operate, secure and improve this website.
- To comply with applicable laws, regulations and court orders.
4. Lawful basis
We rely on legitimate interest (responding to enquiries, operating the website), contractual necessity (providing services you have requested) and legal obligation (compliance, record-keeping) under the GDPR and the UAE Personal Data Protection Law.
5. Sharing
We do not sell personal data. We share only with: (a) service providers acting on our instructions under confidentiality; (b) regulators, tax authorities and law enforcement where lawfully required; (c) prospective counterparties in a bona-fide transaction, with appropriate safeguards.
6. Retention
Enquiry data: up to 24 months unless a business relationship is established. KYC records: as required by AML regulations applicable to us (typically 5 years from end of relationship).
7. Your rights
Subject to applicable law you have the right to access, correct, delete, restrict or port your personal data, and to object to certain processing. Contact contact@simhabullion.com.
8. International transfers
Where data is transferred outside the UAE / EEA we use appropriate safeguards (e.g. standard contractual clauses) where required.
9. Updates
We will post material changes on this page and update the "Last updated" date above.